Frequently Asked Questions

Every Dolphin product offers a warranty policy to protect our consumers. You can find the warranty information for each product category by clicking here.

At Dolphin, we put our customers' needs first. We are able to provide you with replacement parts for products covered by our warranty. Simply send us a request via our online form and provide us with a copy your receipt. You will receive an answer within 48 hours.

To provide the best possible service, we like things to be written down. That way, we can keep track of your request and answer it in a timely manner. To get in touch with one of our team members, simply complete the contact form and you will receive an answer within 48 hours.

1. please provide the purchase receipt to our customer service: info@dolphinhomedecor.com
2. please indicate which parts are missing on the manual instruction
3. please provide the shipping address, including post code and phone number

1. please provide the purchase recipet and pictures for defetive parts to our customer service: info@dolphinhomedecor.com
2. please provide the shipping address, including post code and phone number