Frequently Asked Questions

Among the shower models we offer, the following models support left/right reversible door opening：Hampton 60in shower, Posta 42in Shower, Sabina 38in Round Shower, Cascia 38in Round Shower, Norwich 48in shower, Burford 60in Shower and Duras 38in Shower

Please refer to the following diagram:

For glue-up shower walls:
It is recommended to install them on mold-resistant and moisture-proof walls, such as drywall.

For direct-to-stud shower walls (e.g., Sutton Shower):
They are installed directly onto stud walls.

We recommend using a high-performance adhesive that, once fully cured, resists moisture, steam, water, heat, and cold. It should also bond securely to most plastic and fiberglass surfaces, as well as waterproof drywall, cement board, wood, Barker Board/Tile, and ceramic tile.

Below is a link to our recommended adhesive:

https://www.homedepot.ca/product/lepage-lepage-pl-700-tub-surround-adhesive-295-ml/1000409508

No. These models are designed exclusively for use with matching return glass panels. If you need a no return glass panel option, please consider the Hampton 60" Shower.

With the exception of Sutton Shower, we recommend filling all shower bases with cement for better performance and durability.

Yes, it can be installed directly on tiled walls without shower wall panels.

Yes, it is designed for use in unheated spaces, but we recommend maintaining a minimum ambient temperature of 5°C (41°F) for optimal performance.

Please provide the purchase receipt and the short video for installation issue to our customer service: info@dolphinhomedecor.com We will check and advise solution soon.

For the broken parts caused by quality, please customer contact purchase store and follow the return policy to replace a new one.

It is recommend to filling the wet mortar mixed with sand at the bottom to strengthen support.